Fact Sheet
Mission:
To improve the organizational techniques and selling skills of anyone who interacts with customers and clients.
Objective:
To learn the skills needed to:
- Manage customer/client information
- Achieve goals
- Track progress
- Build relationships
- Ask the right questions
- Respond to objections
Who Participates:
Sales and non-sales personnel, such as:
- Account Executives
- Project Managers
- Account service personnel
- Designers, Engineers, Financial Executives, etc.
Program Length:
Two days.
Participants/group:
10 - 12
Skills Acquired:
- Managing activities and commitments
- Focusing on goals
- Tracking progress
- Building relationships
- Asking the right questions
- Responding to objections
- Closing the sale
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