Frequently Asked Questions

"Why Assessments?"

The assessments can be taken and analyzed using the Internet thereby giving the participant a quick accurate report of their natural behavior, values and talent. Fuller Communications has developed the tools to allow those without experience to apply the information to their everyday communications. A true break through in personal communication skill training.

"How are the assessments used?"

Assessments are the centerpiece of the Fuller Communications skills training. Every exercise involves the use of the information. Participants learn how to identify specific behavioral styles and adjust their communication style accordingly.

"Are the skills sustainable?"

Yes. The communication skills manual is a complete synopsis to the training and the follow up quizzes and update done electronically assure the skills stay current.

"Can you really diagnose a persons behavioral style without having the person take a assessment?"

Yes you can. You won't be able to provide an in-depth report but you can certainly identify the category a person is in and make a plan to speak that person's language

"Should I talk with my hands?"

Yes, you do want to talk with your hands, but remember to use them productively. A combination of emphatic and descriptive gestures is best. Descriptive are the best gestures to use to help your audience see the message. An overuse of emphatic gestures becomes predictable and can be a distraction to the audience.

"How do I increase my volume without feeling like I am shouting?"

Pause every once in a while and take a breath of air. Expel the air from the diaphragm, below the rib cage. Also remember that sound is absorbed by clothing, carpets and walls. What sounds too loud to you, will not sound too loud to your audience.

"Should I follow a pattern in moving my eyes around my audience?"

Spontaneity is the best pattern. Move around the room randomly, being sure to reach all the corners of the room. It's often best to start with the person furthest away from you! Remember to complete a thought as you move from person to person.

"When do I stand vs. sit to present?"

While you would always stand with a large group to insure people can see and hear you, you may sit for smaller groups of ten or less. However, we recommend you find opportunities to stand in smaller groups. Use a flip chart or a white board to diagram information you are presenting. If they can see it, they will understand it better.

"Where do I stand?"

Stand in front of your audience, with your visuals to your left. When presenting from a projector, stand back at the screen, come forward to change a visual and back to the screen to explain the information.

"Do I give handouts before or after a presentation?"

In a perfect world, we would recommend that you give handouts at the end of your presentation. This enables the audience to stay focused on you and the information being presented. However, your audience may demand otherwise. If they require handouts up front, give a brief overview of the contents and ask them to stay with you as you begin your presentation.